At Chur, we are committed to protecting your privacy and handling your data in a transparent and secure manner in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and share your personal data when you use our services across churapp.com, book.churapp.com, and any related tools or features.
We may collect data that you voluntarily provide when creating an account, booking a service, or contacting us—such as your name, email address, business name, customer details, and communication history—as well as automatically collected data like your IP address, browser type, device information, usage logs, referral URLs, and interactions with the site. If you connect with third-party services such as Google Calendar or Meta Pixel, data may be shared in line with your permissions and the terms of those services. We process your data based on your consent, the performance of a contract, our legitimate interests (such as improving our services), or where we are legally required to do so.
Chur’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements (Workspace API) and Limited Use Requirements (Photos API). Chur only accesses, uses, and stores Google user data to provide core user-facing features within the app (such as syncing with Google Calendar). Chur do not use this data for advertising, share it with third parties, or use it for any purpose beyond the functionality explicitly requested by you.
You have the right to access, correct, delete, or restrict processing of your personal data, and to withdraw your consent at any time. You may also request a copy of your data or lodge a complaint with a supervisory authority in your country. We use cookies and similar tracking technologies to improve your user experience and help us understand how our services are used—this includes integrations with Google Analytics and Meta for analytics and marketing purposes, and you can opt out through their respective platforms. We do not sell your data and only share it with trusted service providers who help us run Chur, such as hosting partners, communication tools, and payment processors (e.g., Stripe). These providers are contractually obligated to protect your data and only use it for the services we’ve agreed upon.
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Payment data is processed securely via third-party platforms and is never stored in full on our servers. We take appropriate technical and organizational measures to secure your data, including encryption, access control, and regular security reviews. By using Chur, you agree to this Privacy Policy and our terms of service. If you have questions or wish to exercise your GDPR rights, please contact us at support@churapp.com. This policy may be updated from time to time, and the most current version will always be available on our website. Continued use of our services constitutes your acceptance of any changes.
